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On this page we suggest that you answer your customers' most common questions related to your business. This will help you provide confidence, reduce the number of queries from your customers and thus increase your sales.
For example:
What payment methods can I use to make my purchase?
We have the following payment methods available:
What is the shipping cost?
The shipping cost will be shown based on the purchase total and your location, at checkout, prior to purchase.
How are shipments made?
We work with:
Where can I receive my order?
We ship nationwide.
How long does it take for the order to arrive?
Delivery time will depend on the shipping type selected. In general, it takes between 3 and 7 business days after payment is confirmed.
What is the deadline to make an exchange?
If you regret your purchase, you have up to 7 days after purchase to request a refund.
What should I do if the product does not arrive in good condition?
Contact us at Questions? Contact us: Telesales:+55 (13) 3304-3033 and we will send you a new one.
